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Write your own reviewGreat service!
I recently purchased a garage door from Crosby Garage Door Co. Michael, the owner, discussed all the features their doors have. He came out and reviewed everything in detail regarding the door. He…
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I recently purchased a garage door from Crosby Garage Door Co. Michael, the owner, discussed all the features their doors have. He came out and reviewed everything in detail regarding the door. He helped me make up my mind on a couple of different options. They had it installed in 2-hours and it looks great! Extremely happy with the door, Mike and the installers. Highly recommend this company and their work!
Installed product:
Acadia 138 Classic MIX Garage DoorArgumentative and Rude
I requested service for a broken spring. The spring was replaced however they got oil/grease on the exterior side of the door. I called to report the problem and was told to use Dawn dishwashing… Read more I requested service for a broken spring. The spring was replaced however they got oil/grease on the exterior side of the door. I called to report the problem and was told to use Dawn dishwashing liquid. It didn't help. Two service technicians told us that we "removed some type of powder worsening the problem and we should have let them clean the door". BJ/DJ (whatever his name was) was absolutely rude, belligerent and argumentative. I would never use Crosby Garage Door Co.
Company response:
Sorry you are unhappy with our service tech. Dawn dish soap would normally clean off the oil left on your door. Due to the age of your door the paint finish has started to break down causing a powder finish to form on the surface. We were not aware of this in the office when you called. Our service techs returned and cleaned the entire surface of your garage door. We try to do our best for all our customers, but sometimes situations can become a little difficult.Awesome experience
Installed a new Lenier unit and outside keypad in an hour! Extremely quiet unit. Two very professional and courteous installers. Very satisfied.
Outstanding Service
The spring on our door snapped yesterday morning. Within 15 minutes of contacting them a representative was at at our home to get the vehicles out. 4 hours later their Service men called they were… Read more The spring on our door snapped yesterday morning. Within 15 minutes of contacting them a representative was at at our home to get the vehicles out. 4 hours later their Service men called they were on their way and had it fixed. Pricing was very reasonable
Garage door
Great company and excellent workers. Very friendly and helpful.
Installed product:
G-5000 Grooved Garage DoorNew Garage Doors (3)
I was pleased with the service, installation, and accommodations made for my project. Mike was easy to work with and very helpful. The installers were very professional, neat and completed my project… Read more I was pleased with the service, installation, and accommodations made for my project. Mike was easy to work with and very helpful. The installers were very professional, neat and completed my project in a timely fashion. I would highly recommend Crosby Garage Door Co. to anybody for products and services.